Infosys and Intel

Infosys Topaz and Intel collaborate to accelerate enterprise growth and efficiency with Generative AI.

Featured Joint Solution Offerings

Intel and Infosys AI Collaboration

Intel and Infosys have partnered to deliver a high-performance AI solution stack built on Intel® Xeon® processors. This collaboration democratizes AI infrastructure, optimizes performance for GenAI workloads, and drives innovation across various use cases including code generation, RAG, and multimedia content creation using models like Llama, Mistral, and Phi-3.

eBook

The Impact of GenAI on the Evolution of Customer Service and Support Technologies

This report examines how generative AI is transforming customer service operations. It highlights organizations' challenges with response times, security concerns, and application sprawl while showcasing AI's potential to improve efficiency through chatbots, self-service options, and agent assistance tools. The research reveals most companies are positive about AI adoption despite skill shortages and strategic deficits.

Additional Resources and Tools

Infographic

The Impact of GenAI on the Evolution of Customer Service and Support Technologies

This inforgraphic examines how generative AI is transforming customer service operations amid recruitment and retention challenges. It highlights that 93% of organizations see GenAI's potential to improve customer service, while 63% admit their current customer experience strategies are suboptimal. Despite technology adoption, employee wellbeing and data security remain critical priorities.

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Case Study

Infosys Topaz and Intel Collaborate to Accelerate Enterprise Growth and Efficiency with Generative AI

Infosys Topaz and Intel announce expanded collaboration to democratize AI through open standards across edge, core, and cloud computing. The partnership aims to accelerate enterprise growth and efficiency with generative AI, while Infosys leverages Intel's training assets to upskill employees and provide AI expertise to global customers.

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